Dlicio Privacy Policy
Effective Date: 02 July 2024 | Last Updated: 02 July 2024
Welcome to Dlicio! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services (including our mobile app and website).
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Delivery address
- Payment details (via secure third-party providers)
- Profile photo (optional)
b. Usage Information
- Order history
- Delivery preferences
- Location data (with your permission)
- Device and browser information
- Log files (IP address, access time, etc.)
c. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, improve our services, and show relevant content and ads.
2. How We Use Your Information
We use your information to:
- Deliver food and related services
- Process payments securely
- Provide customer support
- Personalize your experience
- Communicate promotions and updates (you can opt out)
- Monitor and improve our platform
- Comply with legal obligations
3. Sharing Your Information
We may share your information with:
- Delivery partners and restaurants to fulfill your order
- Payment processors for secure transactions
- Service providers (e.g., cloud hosting, analytics)
- Authorities if required by law
- With your consent or at your direction
We do not sell your personal data to third parties.
4. Data Retention
We retain your personal information for as long as needed to provide services and comply with legal obligations. You can request deletion of your data by contacting us.
5. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw consent
- Object to data processing
- Lodge a complaint with a data protection authority
To exercise these rights, contact us at privacy@dlicio.com.
6. Security
We take data protection seriously and use industry-standard measures to secure your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Dlicio is not intended for users under 13. We do not knowingly collect personal information from children. If we learn we’ve collected such data, we’ll take steps to delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes via the app or email. Your continued use of Dlicio after updates means you agree to the revised policy.
9. Contact Us
If you have questions or concerns about this policy or your data, please contact:
Dlicio Privacy Team
